{"id":2963,"date":"2025-12-05T08:52:13","date_gmt":"2025-12-05T13:52:13","guid":{"rendered":"https:\/\/personalsoft.proyectosgulupa.com\/?p=2963"},"modified":"2025-12-16T15:31:13","modified_gmt":"2025-12-16T20:31:13","slug":"about-us","status":"publish","type":"post","link":"https:\/\/www.personalsoft.com\/en\/about-us\/","title":{"rendered":"Digital modernization for a more streamlined and personalized travel experience"},"content":{"rendered":"<p class=\"wp-block-paragraph\">In the airline industry, the passenger experience increasingly depends on digital solutions that facilitate self-management and optimize processes. A low-cost airline with a presence in Latin America and the Caribbean faced the challenge of modernizing its digital products for reservation management and the web check-in process, seeking to offer greater convenience and efficiency.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The challenge included ensuring scalability for future implementations, optimizing workflows and sales management, improving security and privacy, and delivering a seamless experience across mobile devices and portals.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To achieve this, an architecture based on Microservices and Micro Frontends was implemented, updating the front-end of the reservation management system and the check-in process. Key actions include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unifying the user experience across different devices.<\/li>\n\n\n\n<li>Incorporation of new technologies to improve performance and safety.<\/li>\n\n\n\n<li>Enabling features that allow self-management and payments from portals and mobile devices.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">The results were conclusive:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Improved application performance and adoption of technologies with a Mobile First approach.<\/li>\n\n\n\n<li>Unified experience for passengers on portals and mobile devices.<\/li>\n\n\n\n<li>New payment methods enabled, increasing convenience and self-management.<\/li>\n\n\n\n<li>Optimization of sales management, generating higher revenues.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This case demonstrates how technological modernization and the adoption of scalable architectures can transform the customer experience, driving efficiency and profitability in the airline industry.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Want to discover how to optimize your customers' digital experience with scalable and secure solutions? Contact us and learn about our proposals.<\/p>","protected":false},"excerpt":{"rendered":"<p>En la industria a\u00e9rea, la experiencia del pasajero depende cada vez m\u00e1s de soluciones digitales que faciliten la autogesti\u00f3n y optimicen los procesos. Una aerol\u00ednea de bajo costo con presencia en Latinoam\u00e9rica y el Caribe enfrentaba el reto de modernizar sus productos digitales para la gesti\u00f3n de reservas y el proceso de Web Check-in, buscando [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":2964,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[65,52,61],"tags":[],"class_list":["post-2963","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-casos-de-exito","category-solutions-development","category-transporte-logistica"],"_links":{"self":[{"href":"https:\/\/www.personalsoft.com\/en\/wp-json\/wp\/v2\/posts\/2963","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.personalsoft.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.personalsoft.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.personalsoft.com\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.personalsoft.com\/en\/wp-json\/wp\/v2\/comments?post=2963"}],"version-history":[{"count":1,"href":"https:\/\/www.personalsoft.com\/en\/wp-json\/wp\/v2\/posts\/2963\/revisions"}],"predecessor-version":[{"id":2965,"href":"https:\/\/www.personalsoft.com\/en\/wp-json\/wp\/v2\/posts\/2963\/revisions\/2965"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.personalsoft.com\/en\/wp-json\/wp\/v2\/media\/2964"}],"wp:attachment":[{"href":"https:\/\/www.personalsoft.com\/en\/wp-json\/wp\/v2\/media?parent=2963"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.personalsoft.com\/en\/wp-json\/wp\/v2\/categories?post=2963"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.personalsoft.com\/en\/wp-json\/wp\/v2\/tags?post=2963"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}